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Original price was: ₹63,705.00.₹53,087.00Current price is: ₹53,087.00.17% OFF
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At Medicom Healthcare, we specialize in the supply and delivery of high-quality medical equipment such as oxygen concentrators, BP monitors, wheelchairs, hospital beds, and other healthcare devices. Our priority is to ensure safe handling, timely delivery, and complete customer satisfaction. This Delivery & Return Policy explains our shipping process and the terms for returns, replacements, and support services.
All orders are processed only after payment confirmation. Medical equipment is carefully inspected, tested (if required), and securely packed before dispatch. Due to the size and sensitivity of certain equipment, delivery timelines may vary based on location and logistics availability. For large equipment like hospital beds or oxygen machines, installation support may be provided where applicable. Estimated delivery details are shared during order confirmation.
Shipping charges depend on equipment size, weight, and delivery location. Heavy or fragile medical equipment may include additional handling or transportation charges. Any applicable cost is clearly communicated before order confirmation. We maintain full transparency in pricing with no hidden charges.
Once dispatched, customers receive tracking details via email or phone. This allows real-time monitoring of shipment status. For large or special equipment deliveries, our team may directly coordinate with customers for smooth delivery and setup. Our support team is always available for assistance.
Returns are accepted only if the equipment delivered is damaged, defective, or incorrect. Customers must report issues within 24–48 hours of delivery with proper proof (images/video). Each request is verified by our technical team before approval.
Equipment must be unused, in original condition, and returned with all accessories, manuals, and packaging. Devices that have been installed, used, or damaged due to improper handling are not eligible for return. Hygiene-sensitive items and customized equipment are non-returnable unless defective.
After inspection, approved returns are eligible for replacement or refund. Refunds are processed through the original payment method. In case of equipment defects, replacement or repair service may be provided depending on product warranty terms. Processing time may vary based on equipment type and payment method.
Orders can be cancelled only before dispatch. Once equipment is shipped or out for delivery, cancellation requests may not be accepted. Customers are advised to confirm all details before placing the order. Refunds for eligible cancellations are processed as per policy.
For selected medical equipment, installation guidance or support may be provided. Customers are advised to follow usage instructions carefully. Any damage caused due to improper installation or misuse will not be covered under return policy. For technical assistance, our support team is available to help.
For any delivery, return, or equipment-related queries, customers can contact Medicom Healthcare through our official support channels. Our team ensures quick resolution and professional assistance for all concerns.
Medicom Healthcare reserves the right to update or modify this policy at any time. Changes may be made to improve service quality or comply with healthcare regulations. Continued use of our services implies acceptance of updated terms.
